Terms of service

Terms of Service | Pehnawa Official :root { --brand-primary: #1a1a1a; /* Deep Charcoal */ --brand-accent: #c5a059; /* Royal Gold */ --text-main: #444; --bg-soft: #fcfcfc; } body { font-family: 'Poppins', sans-serif; background-color: var(--bg-soft); color: var(--text-main); line-height: 1.8; margin: 0; padding: 0; } .container { max-width: 900px; margin: 50px auto; background: #fff; padding: 60px; border-radius: 4px; box-shadow: 0 20px 40px rgba(0,0,0,0.05); border-top: 5px solid var(--brand-accent); } header { text-align: center; margin-bottom: 50px; } .logo-text { font-family: 'Playfair Display', serif; font-size: 3rem; color: var(--brand-primary); text-transform: uppercase; letter-spacing: 8px; margin: 0; } .policy-title { font-size: 1.2rem; color: var(--brand-accent); text-transform: uppercase; letter-spacing: 3px; margin-top: 10px; font-weight: 600; } h2 { font-family: 'Playfair Display', serif; color: var(--brand-primary); font-size: 1.6rem; margin-top: 40px; border-bottom: 1px solid #eee; padding-bottom: 10px; display: flex; align-items: center; } h2::before { content: ""; width: 20px; height: 2px; background: var(--brand-accent); margin-right: 15px; } p, li { font-weight: 300; } .highlight-card { background-color: #fff9f0; border: 1px solid #faebcc; padding: 30px; margin: 30px 0; border-radius: 8px; } .highlight-card h3 { margin-top: 0; color: #8a6d3b; font-size: 1.1rem; text-transform: uppercase; } .contact-footer { margin-top: 60px; text-align: center; background: var(--brand-primary); color: #fff; padding: 40px; border-radius: 4px; } .contact-footer a { color: var(--brand-accent); text-decoration: none; font-weight: 600; } .footer-note { font-size: 0.8rem; color: #999; text-align: center; margin-top: 30px; } /* Mobile Optimization */ @media (max-width: 768px) { .container { padding: 30px; margin: 20px; } .logo-text { font-size: 2rem; } } { "@context": "https://schema.org", "@type": "WebPage", "name": "Terms of Service - Pehnawa", "description": "Terms and conditions for shopping at Pehnawa.", "publisher": { "@type": "Brand", "name": "Pehnawa" } }

PEHNAWA

Welcome to Pehnawa Official. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By placing an order or interacting with our brand, you agree to these terms.

1. General Agreement

By using our platform or making a purchase, you agree to comply with and be bound by the terms and conditions outlined here. These Terms apply to all visitors, customers, and users of our platform, including our official social media channels.

2. Product Availability & Pricing

All products are subject to availability. We reserve the right to modify or discontinue any product without prior notice.
Prices are listed in PKR and are subject to change without notice.
In case of pricing errors, we reserve the right to cancel any affected orders.

3. Orders & Payments

Orders will only be processed once full payment is received. We accept various payment methods including bank transfers, cash on delivery (where available), and secure third-party gateways. Once an order is placed, it cannot be canceled unless approved by our support team.

4. Shipping & Delivery

Delivery timelines vary based on location and courier availability.
Pehnawa is not responsible for delays caused by third-party courier services.
Customers must provide accurate shipping information. We are not liable for failed deliveries due to incorrect addresses.

5. Returns, Refunds & Exchanges

By purchasing from Pehnawa, you agree to our specialized return policy:

Exchanges are allowed within 7 days for incorrect or defective items only.
No returns for washed, worn, or stitched merchandise.
Sale and discounted items are Final Sale.
No monetary refunds: We offer store credit or exchanges only.

6. Intellectual Property

All content on our website, including product images, designs, logos, and graphics, is the intellectual property of Pehnawa Official and may not be reused or reproduced without written permission.

7. Limitation of Liability

Pehnawa shall not be held liable for any indirect, incidental, or consequential damages that result from the use or inability to use our products or services.

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